Frequently Asked Questions

Roshack Adventures Safaris is a licensed and experienced Tanzania tour operator with over 10 years of expertise in creating unforgettable safari experiences. We offer personalized itineraries, professional guides, comfortable accommodations, and exceptional customer service. Our deep knowledge of Tanzania's wildlife, culture, and landscapes ensures you get the most authentic and memorable experience possible.

Tanzania offers year-round safari opportunities, but the best time depends on your interests:

June to October (Dry Season): Best for wildlife viewing, especially the Great Migration in Serengeti (July-September). Animals congregate around water sources, making them easier to spot.

January to March: Excellent for witnessing calving season in Southern Serengeti. Thousands of wildebeest give birth, attracting predators.

November to May (Green Season): Fewer tourists, lush landscapes, excellent bird watching, and lower prices. Short rains in November-December, long rains in March-May.

Yes, Tanzania is one of the safest countries in East Africa for tourists. The government prioritizes tourism safety, and safari areas are well-protected. Roshack Adventures Safaris takes additional safety measures including experienced guides, quality vehicles, and 24/7 support. We advise following standard travel precautions: don't display valuables, stay with your group, and follow your guide's instructions in wildlife areas.

Most visitors can obtain a visa on arrival at Tanzanian airports and borders. Single-entry tourist visas cost $50 for most nationalities (US citizens $100). You can also apply for an e-visa online before travel at eservices.immigration.go.tz. Requirements: valid passport (6+ months validity), return ticket, and proof of accommodation. Check current visa requirements for your nationality before travel.

Required: Yellow Fever vaccination certificate (if arriving from endemic countries)

Recommended: Hepatitis A & B, Typhoid, Tetanus, Rabies (if extensive wildlife contact), and Polio.

Malaria Prevention: Tanzania is a malaria zone. Consult your doctor about anti-malarial medication. We recommend taking prophylaxis before, during, and after your trip.

Please consult your doctor or travel clinic 6-8 weeks before departure for personalized advice.

The official currency is the Tanzanian Shilling (TZS). However, US Dollars are widely accepted for tourism services. We recommend:

• Bring clean, new US Dollar bills (2013 or newer) in denominations of $50 and $100
• Carry some cash for tips, souvenirs, and small purchases
• Credit cards (Visa/Mastercard) are accepted in major hotels and lodges
• ATMs are available in major cities
• Exchange rates are better for larger bills

Roshack Adventures Safaris accepts payment in USD, EUR, or GBP.

Booking is simple:

1. Choose Your Safari: Browse our tours or request a custom itinerary
2. Get a Quote: Contact us via phone, email, or booking form
3. Customize: We'll tailor the itinerary to your preferences
4. Confirm: Pay a deposit (30% typically) to secure your booking
5. Prepare: We'll send detailed pre-trip information
6. Final Payment: Due 60 days before departure

Contact us: +255 628 621 321 | info@roshackadventuresafaris.com

We accept multiple payment options for your convenience:

• Bank Transfer: Direct wire transfer to our Tanzanian bank account
• Credit/Debit Cards: Visa, Mastercard (3% processing fee applies)
• PayPal: Secure online payment (fees apply)
• Mobile Money: M-Pesa and other mobile wallets for local clients
• Cash: USD, EUR, or GBP upon arrival (for final payments or extras)

All major currencies accepted (USD, EUR, GBP). Payments are secure and processed through trusted platforms.

Our cancellation terms are:

• 60+ days before departure: 80% refund (20% admin fee)
• 30-59 days: 50% refund
• 15-29 days: 25% refund
• Less than 15 days: No refund
• No-show: No refund

Important: We strongly recommend purchasing travel insurance to protect against unforeseen circumstances. Some accommodations have stricter policies which will be communicated at booking.

See our full Payment Policy for details.

Yes, we require a deposit to secure your booking:

• Standard Safaris: 30% deposit
• Peak Season (June-Oct, Dec-Feb): 40% deposit
• Kilimanjaro Climbs: 40% deposit
• Luxury/Premium Lodges: 50% deposit

The remaining balance is due 60 days before your safari starts. Payment plans can be arranged for bookings made far in advance.

No hidden costs! Our quotes are transparent and all-inclusive. Your safari price includes:

✓ All park entry fees
✓ Accommodation
✓ Meals as specified
✓ Professional guide
✓ 4x4 safari vehicle with pop-up roof
✓ Game drives as per itinerary
✓ Bottled water during game drives
✓ Airport transfers

Not Included:
• International flights
• Visas
• Travel insurance
• Tips for guides and staff
• Personal expenses (drinks, laundry, souvenirs)
• Optional activities not listed in itinerary

Everything is clearly stated in your quote.

Absolutely! We specialize in tailor-made safaris. You can customize:

• Duration: From 1 day to 3+ weeks
• Destinations: Choose which parks to visit
• Accommodation: Budget camping, mid-range lodges, or luxury tented camps
• Activities: Add hot air balloon rides, cultural visits, walking safaris
• Group Size: Private, couple, family, or small group
• Special Interests: Photography, birding, honeymoons, family adventures

Contact us with your preferences, and we'll create your perfect safari!

Clothing:
• Lightweight, neutral-colored clothing (khaki, beige, olive)
• Long sleeves & pants (sun & insect protection)
• Warm layers for early morning game drives
• Hat and sunglasses
• Comfortable walking shoes
• Flip-flops/sandals for lodge

Equipment:
• Camera with zoom lens (minimum 200mm)
• Binoculars
• Sunscreen (SPF 50+)
• Insect repellent (DEET-based)
• Reusable water bottle
• Flashlight/headlamp
• Power bank for charging devices

Essentials:
• Passport & visa documents
• Travel insurance details
• Medications & first aid kit
• Cash (USD for tips)

We'll send a detailed packing list upon booking.

Tanzania is home to incredible wildlife diversity. You can expect to see:

Big Five:
• Lion, Leopard, Elephant, Buffalo, Rhino (rare)

Herbivores:
• Wildebeest, Zebra, Giraffe, Gazelle
• Impala, Eland, Kudu, Waterbuck
• Warthog, Hippo

Predators:
• Cheetah, Hyena, Wild Dog (rare), Jackal

Primates:
• Baboon, Vervet Monkey, Colobus Monkey

Birds:
500+ species including Secretary Bird, Lilac-breasted Roller, Fish Eagle

Wildlife sightings depend on season, location, and luck, but our experienced guides maximize your chances!

Yes, game drives are very safe when conducted professionally. Roshack Adventures Safaris ensures safety through:

• Experienced Guides: Licensed, trained in wildlife behavior and safety protocols
• Quality Vehicles: Well-maintained 4x4 Land Cruisers with pop-up roofs
• Park Regulations: Strict adherence to park rules and safe distances
• Communication: Radio contact with other vehicles and park authorities
• Emergency Support: First aid kits and evacuation procedures in place

Safety Guidelines:
• Stay inside the vehicle at all times (unless guide says otherwise)
• No sudden movements or loud noises
• Follow guide's instructions immediately
• Don't feed or provoke animals

With proper precautions, game drives are safe and thrilling!

We offer three accommodation categories to suit all budgets:

1. Budget Camping ($)
• Public campsites inside national parks
• Tents, sleeping bags, camping equipment provided
• Shared facilities, authentic bush experience
• From $200/person/day

2. Mid-Range Lodges ($$)
• Comfortable lodges and tented camps
• Private rooms with en-suite bathrooms
• Restaurant, bar, swimming pool
• Great views and good service
• From $300-500/person/day

3. Luxury Camps & Lodges ($$$)
• Premium tented camps and exclusive lodges
• Spacious suites, gourmet dining
• Swimming pools, spa services
• Exceptional locations and service
• From $600+/person/day

All accommodations are carefully selected for quality, location, and value.

The ideal safari duration depends on your interests and budget:

3-4 Days: Perfect for first-time visitors or limited time
• Visit 2-3 parks (e.g., Tarangire, Ngorongoro, Lake Manyara)
• See the highlights without rushing

5-7 Days: Most popular option, great balance
• Classic Northern Circuit (Tarangire, Serengeti, Ngorongoro)
• More time for wildlife encounters
• Can add cultural visits

8-10 Days: Comprehensive experience
• Multiple parks with ample time in each
• Add Zanzibar beach extension
• Relaxed pace, deeper exploration

10+ Days: Ultimate Tanzania adventure
• Combine safari + Kilimanjaro climb + Zanzibar
• Visit remote southern or western parks
• Complete Tanzania experience

We recommend at least 5 days for a fulfilling safari experience.

Yes! We welcome families and offer child-friendly safaris:

Age Recommendations:
• 5+ years: Most suitable for standard game drives
• Under 5: Private safaris only (some lodges have age restrictions)
• 12+ years: Can join walking safaris and Kilimanjaro climbs

Family-Friendly Features:
• Private vehicles for flexibility
• Shorter game drives adapted to children's attention spans
• Family rooms and interconnecting rooms
• Swimming pools at lodges
• Educational wildlife interpretation
• Child discounts available

Special Considerations:
• Kids must stay inside vehicle during game drives
• Malaria prevention for children
• Age restrictions for some lodges/activities

Many families create lifelong memories on safari with us!